Our Culture

From our pinpoint accuracy to the care and attention we give to creating bespoke solutions for our customers, we’re serious about delivering exceptional service.

Our internal culture is friendly, open and entrepreneurial. We believe in creating a listening culture that gives all our people a voice. New ideas are actively welcomed. Our people are encouraged to share their views through focus groups, executive roadshows and an employee surveys. There’s a real sense of purpose, as we all work together to develop new ideas.

We give our people a career, not just a job, by providing developmental opportunities and ongoing internal and external training. And because starting a new job is challenge for anyone, we provide a thorough induction for all new starters.

We recognise that family/work life balance is important. We host social events for our people and their families to enjoy – previous locations have included Alton Towers, Thorpe Park and Blackpool Pleasure Beach. Our sites also hold numerous social activities – big and small – throughout the year.

We support people’s communities across the country through a match funding scheme for local charity fundraising.

Corporate Social Responsibility

Our CSR programme is an integral part of our strategy; whether encouraging employee engagement, reducing resource use and costs, or enabling growth by supporting new business and nurturing future talent.

Culture Overview

At Vaultex everything we do is driven by the simple values that underpin our culture. To ensure we’re holding ourselves accountable for maintaining that ethos, we have established five key drivers that focus our approach.

At Vaultex we work to three simple but universal values to make sure we look after our customers and each other.

Vaultex is a multi-award winning, people focused organisation.

We are committed to treating everyone at Vaultex fairly while delivering industry leading customer service.

We listen to what our people say and continually strive to make Vaultex a better place to work.